Urban Bite

Urbanbite.com was originally founded as Orangepip.com by Ben Carmona, in December 1999. In 2001, the company was bought by Lastminute.com and 6 years down the road, Urbanbite was bought out by its founder, backed by a consortium of private investors.

After serving a number of large corporate accounts in the City of London for years, we are now broadening the scope of our service so that anyone can use Urbanbite to order a takeaway meal online.

Urbanbite is dedicated to providing a quality service: to offer our valued customers a fun, simple and quick way of ordering their takeaway meals online from a wide range of good restaurants across London. We work with a number of well-known restaurants, such as Itsu, Feng Sushi, Firezza, Bombay Palace, Noura, to name but a few. As well as the big names, we also bring you the pick of the best independent takeaway restaurants on London’s local high streets. The choice of restaurants on our web site is increasing all the time as we work hard to bring more and more great restaurants onboard.

The Urbanbite team are working tirelessly to enhance the service we provide. To make it ever more convenient, useful and satisfactory to our customers and restaurant partners. Thanks to our hands-on organisation structure, we are able to deal rapidly with comments and suggestions and derive the necessary lessons to improve our service.

Using our service is free of charge. You, the customer, pay exactly the same as you would when ordering a meal from a restaurant over the phone. But with all your favourite restaurants, menus, etc., in one place and in a convenient online format, you can take your time, choose from a wide selection of restaurants, change your selection as many times as you like, find out what’s available, without worrying about someone getting impatient on the other end of the line. You will never have to worry about calling a restaurant and getting an engaged tone. And you will not have to worry about them getting your address or the bill wrong…

Once you decide to go ahead, in other words, once you place an order and pay for your meal, our system sends the order to the restaurant of your choice. We then monitor your order in real time to ensure that it is being fulfilled smoothly, from the moment you confirmed it to the moment it gets delivered to your door. If you have any queries after placing your order, ask our customer service team or your restaurant using the real-time text chat facility on our site!

Why not give it a try? You can test-drive our service at no cost and without obligation. Find out what restaurants are available. Find out how easy it is to select menu items and place an order. And watch the list of restaurants increase over time. Or perhaps send us a suggestion to have your favourite restaurant put on our system?

We welcome you to Urbanbite, and hope you enjoy your meal!

The urbanbite.com team